Privacy Policy

Information we collect

When you interact with our website or services, we may collect certain personal information to provide you with a seamless experience. This includes your name, email address, phone number, nationality, and residency status, particularly when you make a booking, submit an inquiry, or contact us directly. We may also collect information about your preferences, booking history, and any messages exchanged with our team.

For payment processing, we rely on secure third-party gateways, which may collect billing details necessary to complete your transaction. We may also collect non-personal technical data such as browser type, device information, IP address, and website usage patterns to help us improve the performance and user experience of our website.

How we use your information

Your data is used for the following purposes:

• To process and confirm your bookings
• To send service updates, confirmations, and relevant notices
• To respond to your inquiries and provide customer support
• To improve the performance and user experience of our website
• To comply with legal obligations and ensure safe operations
• With your consent, to send newsletters, promotions, and updates about our services and activities

By providing your contact information, you agree that we may send you occasional newsletters or marketing communications related to Abu Dabbab Beach. You can unsubscribe at any time using the link provided in our emails or by contacting us directly. We will never share your contact information with third parties for marketing or advertising purposes.

Data sharing and confidentiality

How we respect confidentiality — including commitments on marketing and trusted providers such as payment processors — is described in How we use your information and Information we collect.

Cookies and website analytics

Our website uses cookies and analytics tools to improve site functionality, track usage, and enhance your browsing experience. Cookies help us understand how visitors interact with our site and allow us to provide relevant content. You can disable cookies through your browser settings, but some parts of the website may not function properly without them.

Upon your first visit, you will see a cookie notice allowing you to accept or decline non-essential cookies. You can modify your cookie preferences at any time in your browser settings.

Data protection and security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. All transactions on the site are encrypted through secure SSL connections, and payment information is processed only through certified third-party providers.

You have the right to access, update, correct, or delete your personal data, as well as to withdraw consent for marketing communications at any time by contacting us.

Privacy for minors

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from minors without parental consent.

International compliance

We comply with the European Union General Data Protection Regulation (GDPR) and other applicable privacy laws. This includes ensuring that personal data of users from the EU, EEA, or United States is processed lawfully, fairly, and transparently.

Updates to this policy

We may update this privacy policy from time to time to reflect legal, technical, or operational changes. The latest version will always be available on this page with a revised "last updated" date.